The Centers for Medicare & Medicaid Services (CMS) continues to advance innovative payment and service delivery models to help move our health care system from one that pays for volume to one that rewards providers for keeping patients healthy, improving health outcomes and lowering costs.
“ I really like this new enhancement to filter SNF affiliates, especially for star ratings, it’s helpful. ”- ACO User
The Scope of the Shared Shaving Program grew significantly and needed a system that could support annual changes to program requirement for nearly 513 ACO organizations. This growth strained the existing Health Plan Management System (HPMS) to the degree that a new, improved system was needed to meet the growing CMS needs.
In building ACO-MS, Softrams and CMS leveraged a modern scalable architecture, including platform and solutions, combined with agile delivery and a human-centered design approach to meet the needs of the SSP ACO's, CMS staff and other stakeholders.
ACOMS is like Amazon, user friendly and far better than 3 years ago.”- ACO User
Advanced Search is a built-in feature of Google that allows users to extrapolate information using keywords embedded inside documents. Softrams accomplish this by using Elastic Search and Amazon SQS:
I like the “add to calendar” button to save the important date on the landing page.- ACO User
The Knowledge Library module is an example of how the ACO-MS team conducted Human eXperience research and provided several recommendations to build features that provide the most accessed data with enhanced user experience. Human Experience (HX) Design is the overarching term for how Softrams approaches the development of our digital solutions. Softrams believes that providing a good HX involves a combination of User Experience development processes, and Service Design processes.