Delivering
Human-Centered
Digital Services

We offer innovative technology implementations and build customer-centric services that are simple, intuitive and usable for Healthcare, Defense and Aerospace industries.

Designing human centered software
and developing digital services focused on

Human Experience
Design (HX)

Artificial
Intelligence (AI)

Cloud
Development

Cyber
Security

Fast Healthcare Interoperability Resources (FHIR)

Blockchain

Robotic Process
Automation (RPA)

1-Day Design Sprint

Experience our Industry leading, 1-day design sprint that leverages the agile environment. Our methods focus on real outcomes instead of outputs, fast iterations based on usability testing, and quick retros to improve future sprints.


  • Strategy

    We partner with leaders to understand business priorities and create a meticulous path towards achieving these goals in an inclusive journey.

  • Research and Planning

    Our team of skilled subject matter experts help break down complexities through in-depth research and scrutiny that enable organizations to make informed decisions.

  • HX

    With our creative design experts, we develop human-centric digital strategies for efficient and enjoyable Human Experiences that create an immersive journey in our state-of-the-art HX Studio.

  • App Development

    We manage the entire process of designing, developing, testing and launching mobile applications, lifting the encumbrance and giving our clients peace of mind.

  • Testing

    Our mastery of evaluating functionality based on requirements ensures a quality product and continues to inspire client confidence and maintain a gratified user experience.

  • Deployment and Support

    Our innovative teams have created new paradigms and working methods such as workflows that enable faster and more frequent deployment to meet changing demands of consumers in an increasingly connected world.

App Foundry

We build technology and process accelerator tailored to our customer needs to rapidly enable solutions, improve ROI, and reduce time to market. We develop containerized Microservices-based architecture to support ‘API first’ design principles. Our passion for code quality, implementation of best practices, and automated testing assures successful delivery for our clients.

Recent Projects

New 4iNNOVATION Platform

How the Centers for Medicare & Medicaid Innovation (the Innovation Center) is delivering a secure, intuitive management tool to Alternative Payment Model (APM) participants.

  • Cloud Development
  • HX

Health Plan Management System (HPMS)

HPMS is a web-enabled information system that serves a critical operational role in facilitating data collection and reporting, on-going operations, strategic planning, and analysis. Our partnership led to the successful migration of the HPMS system to the cloud as we continue incremental modernization of its platform.

  • Cloud Development
  • HX

Medicare Electronic Application Request Information System (MEARIS)

The shift from a paper-based collection system to a user focused digital platform that supports application submission, communication, revision and inter-team collaboration has been hugely successful and met with incredible gratification by all users. The serverless architecture has led to further cost-savings, enhanced security, simpler packaging and deployment.

  • Cloud Development
  • HX
  • Mobile Friendly

News from our Blog

  • Getting Started with Automation of User Journey Tests

    by Murali M
    April 16, 2021

    My previous post, ‘Automating User Journey Tests‘, talked about the need for accessibility of user journey tests for each team member and how we chose Gauge as our framework of choice. I also introduced our open source steps library to make this possible for everybody in the team, irrespective of their programming background, to be […]

  • Another Day, Another Contract!

    by Zara Ikram
    April 16, 2021

    Softrams is pleased to announce that the Centers for Medicare & Medicaid Services (CMS) awarded Softrams a 5-year contract to provide software services to support the Durable Medical Equipment, Prosthetics, Orthotics & Supplies (DMEPOS) competitive bidding system (DBidS).    Section 302 of the Medicare Modernization Act of 2003 (MMA) required CMS to establish and implement quality standards for DMEPOS suppliers. […]

  • Automating User Journey Tests

    by Murali M
    April 9, 2021

    At Softrams, we believe building great software solutions require a diverse, cross functional team with all hands on deck. One of the most important aspects the team focuses on is to automate end to end user journey tests and acceptance tests to enable continuous delivery of value. To make sure everybody in the team will be able […]