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Softrams employees outside a restaurant
Diverse softrams employees taking pictures in the office space
Softrams employees in party attire
Diverse softrams employees taking pictures in the office space
A softrams employee doing an outdoor rock climbing sport
2 softrams women employees smiling to the photo

OUR CULTURE

Alone we can do so little; together we can do so much.

Purpose

Softrams was founded with the purpose of bridging the gap between technology and usability. We work with federal customers to deliver solutions that not only use the latest technology to help them meet their goals, but that are also intuitive for users.

Vision

Softrams envisions a future where efficient and intuitive human-centered digital solutions provide positive, tangible change for the millions of Americans impacted by federal services.

Mission

We aim to lead the way in civic technology by putting people at the forefront of all that we do – from ordinary citizens to the federal agencies they rely on for critical services. With modern and cutting-edge technologies, we transform how federal agencies operate to deliver services like healthcare, defense, and more.

Diversity, Equity, & Inclusion

Diversity, Equity, and Inclusion are not just words – but a commitment we take seriously all day, every day. They are a non-negotiable value at Softrams. It means every voice is heard. Not just the loud or majority ones, but the quiet ones are equally regarded. Each and every one of our employees is heard, valued, and seen. Every day. And this commitment is forever in flux and in motion as there is no single moment when the goal is achieved and checked off. We remain steadfast in our commitment to listen, respond, and celebrate not just our similarities but also our differences. We hire based on talent, excel based on our service, and stand united based on our single mission.

Accessibility

At Softrams, accessibility isn't an option; it's a necessity. With a shift-left approach, we ensure that our digital services are accessible before a single line of code is written. Our teams of UX researchers and designers, BAs, developers, and testers use automated tools to help identify accessibility issues early in the development life cycle. A cultivated team of accessibility specialists supports all our programs and products by providing ongoing role-based accessibility training and validating that our products meet and exceed W3C WCAG standards.

Security Policy

Softrams will ensure security is built in every aspect of service life cycle from planning, designing, developing, testing, and operations. We will follow security guidelines and processes to provide support for access control and rights for each service.

Our product teams apply Federal Information and Security Management Act (FISMA), Federal Information Processing Standard (FIPS), and Health Insurance Portability and Accountability Act (HIPAA) standards to our work.

The Softrams' team is trained in how to support critical applications, exchange sensitive data, and enforce authorization requirements.

Quality Policy

Build mutually beneficial relationships with our customers by understanding their needs and providing solutions to exceed their expectations. Establish effective processes and systems, designed to meet all safety, quality, cost and delivery objectives of the business. Promote a culture of Continual Improvement in our business practices, led by Top Management. Maintain a skilled, knowledgeable and accountable workforce through individual competency development, effective communications and employee engagement. – Atchut Kanthamani, CEO

Sustainability

Softrams is committed to protecting our environment. To minimize environmental impacts concerning our activities, products, and services, we shall:

Comply with applicable legal requirements and other requirements to which Softrams subscribes which relate to its environmental aspects.
Prevent pollution, reduce waste, and minimize the consumption of resources.
Educate, train, and motivate employees to carry out tasks environmentally responsibly.
Educate, train, and motivate employees to carry out tasks environmentallyEncourage environmental protection among suppliers and subcontractors. Softrams is committed to continual improvement of environmental performance.

Softrams’ 2022 Corporate Greenhouse Gas Inventory is available. This report provides a summary of CO2 emissions generated by Softrams’ business activities using principles of GHG accounting and reporting as established by the World Resources Institute/World Business Council for Sustainable Development’s Greenhouse Gas Protocol.

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